- Personal Information
- Security of Your Personal Information
- Shipping Policy
Return Policy
- Problems with your product
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders.
When you make a purchase from treepot.com, we collect your name and payment method information, such as credit card information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number.
We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using this site.
Security of Your Personal Information
The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Gateway Security.
We realize that making purchases at treepot.com requires trust in us. We value your trust very highly and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit card or checking account information, in addition to any other personal information that can be linked to you.
At treepot.com we provide our best efforts to ship out your order promptly. We ship our products through UPS.
All merchandise purchased from treepot.com may be returned by mail within 30 days of receiving it. Contact Us
An Item is Damaged or Defective
We are committed to your total shopping satisfaction. If an item you receive from treepot.com does not meet your expectations, simply return it to us and we will replace your order. We try our best to produce and ship you a good product!
My Order Didn't Arrive
Please be sure to allow 1-3 weeks for shipping. If you have any questions, please e-mail us at customerservice@treepot.com
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